FOR MEMBERS
Stop Subscription Fatigue. Drive Member Retention.
THE PROBLEM
The Health Record Gap Nobody Controls
Every member has a health history — a lifetime of doctors, prescriptions, allergies, and test results. None of it was ever built to live in one place, and none of it comes with an easy way for the person it belongs to, to see the whole picture, let alone control it.
29%
Adults 18–29 without a regular primary care doctor
11.9%
Adults 35–49 without a usual source of care
This isn’t just a problem for older individuals. Many younger members skip a regular doctor altogether. They go wherever is convenient, and each walk-in clinic visit starts a new file that never talks to the last one. It is a compounding generational trend. Each group leans on convenience care more than the last, and that fragmentation grows as today’s younger members age. For members further along, the same gap simply looks different: more doctors, more data silos, and less personal control over their critical medical files.
29%
Adults 18–29 without a regular doctor, relying on walk-in and urgent care instead — a new file every visit
30%
Medicare beneficiaries who see five or more doctors a year, up from 18% in 2000
None of this is about anyone doing something wrong. It’s that nobody has a simple way to see their own health history in one place, catch what’s missing, or hand it to a new doctor without starting over. When a value proposition begins to feel like a discretionary luxury, member retention drops. That gap doesn’t close on its own.
IN THEIR WORDS
It’s Saturday morning at a walk-in clinic a mile from home — one they’ve never had reason to visit before. The form asks what medications they’re on, and at what dose. They know the names, maybe — not the numbers, and this clinic has never seen them, so there’s no file to pull up. This is the moment MyLifeID exists for: their history travels with them, wherever they need it — down the street, across the country, or around the globe.
THE SOLUTION
What Your Members Get
Inside Your Members' Comprehensive Patient Profile
Absolute data control. This page covers what your members receive. To explore the organizational renewal and member manager case, see our Cohort and Retention Managers and Member Managers page.
When you add it as a member benefit, every member gets an account built around one idea: their health history is theirs — to see, to understand, and to control. It is private by design. It is their profile, not yours to manage — your organization never sees reports tied to any individual account. While standard lifestyle perks often cause subscription fatigue, MyLifeID stabilizes member retention by acting as an active health utility they control with intent. Introducing these purposeful resources helps you protect your monthly recurring revenue and safeguard your core value proposition directly on their terms.
Automated record aggregation.
Provider records, past and current, gathered into one place they control — minimal manual entry required.
Wearable data continuity.
Not just doctor visits. Fitness and wellness data from connected wearables and devices comes into the same profile.
Intelligent data audit.
Missing, incomplete, or conflicting records flagged with built-in AI — the kind that piles up as a person sees more doctors over time, not fewer.
Rapid provider transfer.
The ability to share their information with a new provider in minutes, not weeks, wherever a trip, a move, or a new specialist sends them looking for one.
Instant emergency access.
Emergency access — for a first responder, or a loved one — if they ever need someone to step in for them.
Borderless access.
Accessible anytime, anywhere — even abroad — with online or portable options, so a clinic three states from home isn't starting from zero either.
Integrated Digital Health Passport.
A Digital Health Passport built in, so they can "know before they go" — wherever they travel.
Accessible anytime, anywhere — even abroad — with online or portable options. All of these active data capabilities build into one complete picture — their Comprehensive Patient Profile. By bridging the critical infrastructure gap between standard lifestyle benefits and real-world clinical networks, MyLifeID hands absolute data control to your members. We help smooth out the bumps in their care, not just document them.
THE PROOF
Proof, Not Promises
How MyLifeID Catches Gaps in Member Health Records
This isn’t hypothetical. A prescription still active months after it should’ve been updated means paying for a refill nobody actually needs. A missed referral between one doctor and the next can turn into a diagnosis caught late. A blood type box that never made the jump from an old file can turn a routine procedure into a serious complication. MyLifeID catches gaps like these before they turn into something worse for the person living through them. It connects with health systems worldwide, in multiple languages.
7,600+
Health systems MyLifeID accepts data from, in multiple languages, so these gaps get caught wherever a trip takes your travelers, not just at home.
THE ANSWERS
Common Questions
Yes. MyLifeID delivers the health and wellness data in the moment, at the point of care, or in advance with the medical history behind it. Access to medical professionals can be granted in less than 60 seconds.
Members themselves. They connect and manage their own account, and can grant emergency access — to a first responder, or a loved one — if they ever need someone to step in for them. Your organization never gets access to an individual account; there’s nothing for your team to see, store, or secure.
No. There’s no claims process and no underwriting. MyLifeID isn’t insurance — it organizes the records behind someone’s care no matter what coverage they have, from Medicare to a group plan to none at all.
THE ACTION
See what this looks like for your members.
Bring your membership numbers, and we’ll walk through what adding MyLifeID looks like for the members you already have — and the ones you’re trying to keep.
Prefer to talk now? Call 702-832-0112 ext. 101
